Privacy policy and Conditions of Use

Charm Factory Privacy Statement

Information Collection and Use

Charm Factory, Inc. is the sole owner of the personal information collected on this website. We will not sell, share or rent your personal credit card, payment, order information, email address or telephone number with any outside organizations.

You may receive catalogs and mailings from us with information about products, promotions or services. Occasionally, we may make a portion of our postal mailing list available to carefully screened organizations that may be of interest. If you do not wish to receive these mailings, please email or send us a note to let us know.

Order

The information we request from the user (name, shipping address, credit card number and expiration date, etc.) is used for billing purposes and to fill customers’ orders. If we have difficulty processing an order, this contact information will enable us to get in touch with the user.

Cookies

A cookie is a piece of data stored on the user’s hard drive and contains tracking information about the user. Use of a cookie is in no way linked to any personally identifiable information while a user is on our site. All cookies set by our site are session cookies and are destroyed once your session has ended. A session ends when you shut down your browser.

Sharing

We use third party service providers who assist us in processing orders, shipping products to you, processing your payment information, and sending you catalogs and emails. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

Security

This website takes every precaution to protect our users’ information. When users submit sensitive information via the website, your information is protected both online and off-line.

When our registration/order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry – SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just ‘surfing’.

Notification of Changes

All changes to our privacy policy will be posted on this page so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If, at any point we decide to use personally identifiable information in a manner other than that stated at the time it was collected, we will notify users via email. We will use information in accordance with the privacy policy under which the information was collected.

Conditions of use

Statement of Lead Free and Nickel Free Content

Sterling Silver is an alloy of silver containing 92.5% pure silver and 7.5% other metals, which normally is copper.

Pewter is a tin-based metal alloyed with varying amounts of other metals such as copper or zinc.  The tin content of most pewter exceeds 90%, and our pewter products also contain a small amount of silver.

The sterling silver and pewter charms and beads sold by Charm Factory, Inc. do not contain lead or nickel. The Swarovski crystal heart charms do contain a small amount of lead, as does most high end crystal. The jump rings attached to pewter charms do contain a small amount of nickel. Charm Factory products do not contain cadmium.

Content and Liability Disclaimer

We reserve all rights, title and interest, including all copyrights, trademarks, content and other intellectual or creative property rights in this website.

Copyright © 2001-2018 – Charm Factory, Inc – All rights reserved

We use reasonable efforts to provide accurate, complete and current information on this website. However, we do not warrant that the content herein is accurate, complete, current or free of technical or typographical errors. It is the responsibility of the purchaser or potential purchaser to verify any information provided prior to purchase. We reserve the right to modify the information contained in this website without notice.

“Content” and “information” shall be construed as documents, graphics, images, prices and any and all product descriptions.

TO THE EXTENT PERMITTED BY LAW, INFORMATION ON THIS WEBSITE IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. NEITHER OUR COMPANY, NOR ANY PARTY INVOLVED IN CREATING, PRODUCING OR DELIVERING THIS SITE SHALL BE LIABLE FOR ANY DIRECT, INCIDENTAL, CONSEQUENTIAL, INDIRECT OR PUNITIVE DAMAGES OR ANY DAMAGES WHATSOEVER ARISING OUT OF YOUR ACCESS, USE OR INABILITY TO USE THIS WEBSITE, OR ANY ERRORS OR OMISSIONS IN THE CONTENT THEREOF. 

Applicable Law:This site is created and controlled in the State of New Mexico. Accordingly, the laws of the State of New Mexico will govern these disclaimers and legal policy without giving effect to any principles of conflicts of laws. We reserve the right to make changes to our site and these disclaimers and legal policy at any time.